Donald Glade - Founder

Donald Glade - Leading authority on TCO of HR
Don Glade is the industry’s leading authority on determining the TCO of HR, benefits, and payroll service delivery. His mission is to help organizations gain a clear, unbiased picture of costs and make informed decisions to optimize delivery provided by outsourced partners or in-sourced staff.

Hundreds of organizations have engaged with Don to use his proprietary financial analysis tool to understand the true costs associated with HR, benefits and payroll service delivery. His firm analyzes, quantifies, recommends and monitors solutions his clients have implemented to optimize their investments. Ultimately, clients reduce service delivery costs while increasing efficiency, mitigating risk and streamlining their regulatory compliance.

Don’s deep industry background includes over 25 years in management consulting and 12 years in Big Four environments. Prior to founding Sourcing Analytics in 2003, he was director, global human resource solutions for PricewaterhouseCoopers where he established a human resource administrative consulting practice that assisted clients with all aspects of the delivery of HR, benefits, and payroll services to employees. In addition, he served as senior manager, human capital services for Arthur Andersen where he established an administrative consulting practice, assisting clients with newly forming market offerings including total benefits outsourcing.

His expertise stems from his in-depth knowledge of both the provider marketplace and employer service requirements. A frequent public speaker, Don has addressed the Society for Human Resource Management, the International Society for Certified Employee Benefits Specialists and more and has published several articles and white papers on TCO in his field of expertise.

He earned a B.A. in Economics and Political Science from Duke University.

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