Hidden Benefits of HR BPO

As a thought leader in TCO for payroll, HR and benefits administration, Sourcing Analytics was commissioned to study the costs experienced by organizations engaging an outsourced provider of human resource business process outsourcing (HR BPO). This is the first significant study to capture and analyze the TCO of HR BPO.

The study looks specifically at the cost dynamics of payroll (PR), time and attendance (TA), workforce administration (WA), and health & welfare benefits administration (BA) at clients of ADP’s HR BPO services.

The study demonstrates that outsourcing payroll in a BPO model not only lowers costs of payroll administration, but also drives change throughout the organization resulting in lower costs for HR transactional processing and time reporting and management. This “hidden benefit of BPO” is explored in the White Paper entitled “the Hidden Benefits of HR BPO”

The study also demonstrates that the clients that add service offerings to include HR systems, TLM and benefits administration results in even lower costs. This supports and reinforces the findings of previous studies that show the reduction of technological and process seams across administrative areas will result in lower total costs.

Download The White Paper and see for yourself how HR BPO really does come with hidden benefits!

Ready to take action in TCO evaluation

Donald Glade - Founder

Donald Glade, expert in TCO analysis Don Glade is the industry’s leading authority on determining the TCO of HR, benefits, and payroll service delivery. Read more.

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